Operations Manager
Annapolis, Maryland, Baltimore, Maryland, Washington DC, Northern Virginia, and vicinity

Years ago, my family and I experienced head lice. I was frantic and called Lice Happens.
It has been said that a person won’t remember the exact words spoken to them, only how those words made them feel. Since it has been awhile, I couldn’t tell you exactly what the voice on the other end of the phone said to me at that moment, but I do remember feeling a lot less frantic and I knew I was in good hands.
A few years later, the opportunity presented itself to work for this incredible company and I have never looked back. I love that I am in a position to be that voice on the other end of the line to someone in need and only hope to give back some of what I received a few years ago.

Recruitment and Development Director

I wish Lice Happens had been around when my daughter contracted head lice! As a parting gift from an otherwise successful year in first grade, my daughter started summer vacation with a head full of lice. Fueled by panic and misinformation, the following weeks were spent with her stuffed animals in plastic bags, washing mountains of laundry, pesticide treatments and 3 hour a day sessions of combing her hair. Hardly the kick off to summer we had anticipated! The old adage, “If I only knew then what I know now” could not be more fitting.
It is so satisfying to be a part of the Lice Happens team as a thoroughly trained and certified Lice Treatment Specialist. Using non-toxic products, proper combing techniques, and educating my clients allows me to eliminate the unnecessary trials and tribulations of treating head lice. Ending each session with a stress-free client who is well informed and empowered is the greatest reward.

image of lice treatment specialist wearing magnifying goggles

Philadelphia, Pennsylvania, Southern New Jersey and vicinity

When MJ Eckert, my college roommate, told me she was starting Lice Happens, I immediately knew this was a service I wanted to offer to the families in my area (Philadelphia and Southern NJ – Atlantic and Cape May).
I completely appreciated the value of this service, after battling head lice with my own daughter and hearing horror stories from parents throughout my years as a youth lacrosse coach, field hockey referee, and Girl Scout leader.
As an Environmental Scientist, I fully embrace Lice Happens’ non-toxic, eco-friendly, and pesticide-free approach to head lice removal!

Philadelphia, Pennsylvania, Southern New Jersey and vicinity

A little over two years ago Emily, one of the owners, introduced me to Lice Happens. At first I was hesitant, I have never had head lice, however I had friends and family who did, and I remember their anxiety over it. Emily was fantastic as she trained me to become a head lice specialist. With my 30 plus years of teaching children and adults Ballet I will patiently twirl into your home and comb everyone and leave you the proper combing skill and knowledge of head lice that will put you at ease.

Philadelphia, Pennsylvania, Southern New Jersey and vicinity

It is very rewarding, as I am teaching and encouraging these families, to see their anxiety melt away. I love talking with the children- they sometimes ask the best questions!

Annapolis, Maryland, Baltimore, Maryland, Washington DC, Northern Virginia, and vicinity

“Let’s have a nitpicking party!” is one of the first things I say to my client families. Immediately, I can see their anxiety melt away as they chuckle.
When my dear friend Nancy Fields; co-founder of Lice Happens told me that she was starting this valuable service, I knew in my heart that I would work for her one day. I never saw a louse in my life and I’m a mother of 3. I knew none of the facts about head lice. What I did know is that I wanted to have a rewarding job that would combine my passion for teaching and helping others. I wanted to make a difference in people’s lives on a daily basis.
My families welcome me into their homes and lives for but a short time. I learn a lot about them. The first thing I learn is how a lice infestation has placed all of their lives on hold. I love to be able to reassure them and let them know that “lice happens,” but their lives will be back to normal as soon as I have completed my job. Many of our clients have heard word of mouth praise about our service from their friends. They tell me they wanted their lives back and that’s why they specifically called our Lice Happens “LiceLine”.
My joy is being a child’s “Lice Fairy” for the day while providing “The Facts of Lice” to empower parents and caregivers, and the tools to screen their children and prevent future lice infestations. There truly is no shame or blame when Lice Happens.

Annapolis, Maryland, Baltimore, Maryland, Washington DC, Northern Virginia, and vicinity

Do I like bugs? No. Do I hate them?… mosquitoes, possibly, but lice no. So, why am I a Lice Treatment Specialist? Well, Lice Happens provides a great service. I feel really good about that. And it’s a clean, efficient process so I don’t mind doing it. It’s my pleasure, really. I’m a single mom, with a full-time job. This is my part-time job. And I love it all.
I did hate lice once though, actually twice. When lice happened to my family. It was the worst case scenario. When it was over it wasn’t really over; it came back. Those were cursed times; a dark period is my family’s history. But ironically, it was a blessing in disguise. Long story short, it’s what inspired my sister and her close friend to find a better way – to help families like mine. And they did. And it’s called Lice Happens. That was about six or seven years ago.
I decided to join them two years ago as a Lice Treatment Specialist. Life, came full circle. Now if someone could do for flea and bedbug removal, what Lice Happens has done for lice removal, that would be amazing.

Annapolis, Maryland, Baltimore, Maryland, and Vicinity

A friend was singing the praises of the service she received from Lice Happens after having tried unsuccessfully to eradicate head lice from her family for weeks. She was so impressed with the efficiency and professionalism of the treatment specialist and the process.

As I listened, an unwelcome memory involuntarily entered my consciousness — that of my husband and I returning from Guatemala with our adopted daughter not realizing at the time she wasn’t alone!!! The time and effort of combing through her hair, the awful smelling products, and taking care of the home was beyond overwhelming for this new mom!
I love working for Lice Happens because it’s so rewarding to treat a family and leave them empowered to conquer the situation on their own in the future. As a former teacher, I get to use my “tricks of the trade” to help calm parents and make the treatment a positive experience for children.

Raleigh-Durham, Chapel Hill, North Carolina and vicinity

I took my background as a teacher, joined it with my interest in parasitology as a Veterinary Technician, and mixed it with my love of helping others to become a head lice treatment specialist at Lice Happens.
Lice Happens focus on education is something I whole-heartedly support, as the myths about head lice continue to persist. Also, the non-toxic treatment offers peace of mind to all of us concerned by the less safe options that are available.
I hope to help families in the Triangle area let go of the worry, stress, and shame that comes with a head lice infestation. When I leave your home after a visit, your life can go back to normal– you will be empowered with the tools and knowledge to guarantee continued success!

Raleigh-Durham, Chapel Hill, North Carolina and vicinity

I recall the times lice happened to my three children during their childhood. I remember the sinking feeling and stress I felt the moment I discovered lice in my children’s hair knowing the unpleasantness that was about to ensue.

As a Lice Treatment Specialist for Lice Happens, I’m happy to offer parents a better experience with better results using a safe, pesticide-free approach. The education I provide parents relieves their anxiety and empowers them to be in control after I leave.

Patty Richmond

Richmond Virginia and vicinity

When my son reached adulthood, I missed having “little people” in my life- so much so that I started babysitting for a few local families. Soon after, the itching started, and this turned out to be my first experience ever with head lice. Coincidentally, I had also recently been in touch with an old friend and remembered she said she was working for Lice Happens (who could forget a name like that?). I called her and she made me feel at ease and guided me through the head lice removal process. She inspired me, and as a Lice Treatment Specialist, my hope is to help other families as my friend helped me. Richmond area lice, watch out!!!

Richmond Virginia and vicinity

As a health professional I like to be client focused. I have extensive experience talking to clients about sensitive health issues, administering testing and care, and guiding clients through the process of what to expect. I enjoy guiding people through a process. I understand the sensitivity around head lice and the importance of education.

Northern Virginia and vicinity

I am first a mother of five children. Having children has given me a lot of life experience on understanding stressful situations and learning how to problem solve and remain calm. I enjoy addressing the procedural process of abolishing a head lice infestation as well as helping the individual and family members deal with the event in a calm and productive manner.